Reservation change or cancellation due to typhoon No. 19

Typhoon No. 19 has caused a serious influence to Nagano prefecture, especially to the northern area of the prefecture. Many people have been evacuated from the flood to safe places.

We wish that the circumstance will get better soon and all of you are safe.

During this typhoon, there was no serious damage at Matusmoto city. However, until today Oct 15th super expresss train Asusa is still out-of service. For further information please visit JR east Train status.

In case you would like to change or cancel the reservation

+ For the guest who made reservation at our hotel Iidaya reservation site, please kindly inform us through email: hotel@iidaya.co.jp or proceed the procedure on http://iidaya.co.jp/english

+ For the guest who made reservation through tourist agent please kindly proceed the procedure on the website of the agent or inform us through email: hotel@iidaya.co.jp

The weather is geting better today, we look forward to meeting you at our Hotel Iidaya.

JAPAN NAGANO

MATSUMOTO HOTEL IIDAYA